Returns Policy & Delivery


Delivery Costs

As all our garments are made to order, please allow up to 14 working days for delivery. Delivery is subject to payment authorisation and may be affected by adverse weather conditions. Delivery is via Recorded Standard and a signature is required on receipt. We will endeavour to get your order to you as quickly as possible. If we do encounter problems, rest assured we will contact you directly.


UK Delivery Costs

UK Royal Mail Recorded Delivery: £4.99 on all orders. Special Delivery: £6.95 at Christmas as we want to ensure you receive your item in time. Usually allow up to 10 working days for delivery.


Overseas Delivery Costs

EU: £9.99 - Allow up to 14 working days.

All other destinations: £15.99 - Please allow up to 14 working days.

Delivery charges will only be refunded should you, choose to cancel your entire order before dispatch or if any of the goods are faulty and we have agreed a refund in advance.

Want something else instead?

Once you have placed your order on line and you have your order confirmation email we are unable to change it. However in the unlikely event that you realise you have made an rolex replica error, please call us on 01572 737029 immediately and we will see if we can come to an arrangement. Any adjustments will be made at our discretion.

Returns Policy

Products can be returned if still in their original condition, unworn and unwashed. The goods should be returned in their original state along with replica watches a copy of the original invoice or proof of purchase within 14 days of receipt to qualify for refund or exchange. Sale items cannot be returned unless the product is faulty. Please see Faulty Goods.

Returning My Order?

If you wish to return your item, please contact us via email: info@glorious12thclothing.co.uk with a reason for wishing to return the product. We will respond as replica watches uk promptly as possible and ask that you do not return your items prior to receiving a reply. Once received please return item to the address below with receipt of purchase where available:

 

Emma Brown Tweed
No.4 Martinsley Lodge
Uppingham Road
Preston
Rutland

LE15 9NZ


All refunds will be credited via original payment type. Refunds can take up to 10 working days to appear on your credit/debit card from the date we receive the return. Upon the refund You will receive a confirmation email.

Safe return of the item(s) remains your responsibility until it reaches us. You should keep a proof of postage receipt from the Post Office. Unfortunately Emma Brown Tweed cannot cover the cost of returns or provide refunds or exchanges on products that are lost in the post when being returned back to us. The cost of returning the item to us is your responsibility.

Faulty Goods

In the unlikely event an item you purchased is faulty, we sincerely apologise and advise you to email info@glorious12thclothing.co.uk or call 01572 737029. Please then provide details on how the item is faulty and provide us with your contact details.

 

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